This YouSendIt Service Agreement (the "Agreement")
describes the terms and conditions on which YouSendIt ("we"
or "our company") offer services to you ("Customer"
or "You"). By registering for or using YouSendIt services,
Customer agrees to be bound by the following terms and conditions.
1. Eligibility for YouSendIt Services.
Our Services are available only to individuals and business entities
(including but not limited to sole proprietorships) in good legal
standing that can form legally binding contracts under applicable
law. Customer hereby represents and warrants that it is duly licensed
to do business and is in good legal standing in the jurisdictions
in which it does business (during the term of this Agreement) that
it is not a competitor of YouSendIt, and that the person agreeing
to this Agreement for Customer is at least eighteen years of age
and otherwise capable of and authorized to enter binding contracts
for Customer.
2. YouSendIt Services.
Subject to the terms and conditions of this Agreement, YouSendIt
makes certain Services available to Customer. For the purposes of
this Agreement: (a) "Customer" (or "you") means
the individual or business entity that is using or registering to
use the Services, including its employees and agents; (b) YouSendIt
"Services" means those electronic or interactive services
offered by YouSendIt. YouSendIt Online reserves the right to change
or discontinue any of the Services at any time.
3. Ownership
You acknowledge that all materials provided on this Web site, including
but not limited to information, documents, products, logos, graphics,
sounds, images, software, and services (collectively "Materials"),
are provided either by YouSendIt or by their respective third party
authors, developers and vendors (collectively "Third Party
Providers") and the underlying intellectual property rights
are owned by YouSendIt and/or its Third Party Providers. Elements
of the Web site are protected by trade dress and other laws and
may not be copied or imitated in whole or in part. YouSendIt, the
YouSendIt logo and other YouSendIt products referenced herein are
trademarks of YouSendIt, and may be registered in certain jurisdictions.
All other product names, company names, marks, logos, and symbols
may be the trademarks of their respective owners.
4. Customer Information
Customer represents and warrants that the information it provides
in YouSendIt contact information forms is true, accurate, current
and complete. Customer agrees to maintain and update this information
to ensure that it is true, accurate, current and complete. If, at
any time, any information provided by Customer is untrue, inaccurate,
not current or incomplete, YouSendIt will have the right to suspend
or terminate Customer's account and this Agreement.
5. Customer Account
5.1 Authorized Users
Customer may designate persons to act as its agents to use the
Services, provided that each designated person has the legal capacity
to enter into binding contracts for Customer. Furthermore, Customer
represents and warrants that each person who registers under Customer's
account is an authorized agent of Customer (an "Authorized
User") who has such legal capacity.
5.2 Responsibility for Access
Customer is solely responsible and liable for any and all access
to and use of the Services (including all activities and transactions)
by any Authorized User and/or User ID registered under Customer's
account, unless such access to or use of the Services is the direct
result solely of the gross negligence of YouSendIt. It is Customer's
responsibility, through its systems administrator Authorized User,
to set the appropriate access for each of Customer's Authorized
Users.
5.3 Responsibility for User IDs and Passwords
Customer is solely responsible for maintaining the confidentiality
of Customer access information, i.e. account ID's and passwords
of its Authorized Users, and are responsible for all activities
that occur under your account.
5.4 Notification of Unauthorized Use
Customer will immediately notify YouSendIt if Customer notices
any activity indicating that Customer's account or data is being
used without authorization, including: (a) Customer has received
confirmation of an order or orders placed using Customer's account
which Customer did not place or any similar conflicting report;
or (b) Customer becomes aware of any unauthorized use of any product
or service related to its account(s).
6. Customer Data
Customer has sole responsibility and liability for the data its
stores on YouSendIt's servers. Customer controls its data through
its generated link. YouSendIt encourages Customer to archive its
data regularly and frequently; Customer bears full responsibility
for archiving its data and sole liability for any lost or irrecoverable
data. Customer agrees to maintain its data in compliance with its
legal obligations. YouSendIt will delete Customer data upon termination
of this Agreement. However, YouSendIt may retain Customer data in
its archives after deletion and will not be liable to Customer in
any way for such retained data.
6.1 Special Circumstances
YouSendIt will provide access to the Services and Customer's data
to an agent of Customer ("Authorized Agent") who provides
YouSendIt with a notarized letter signed by an officer of Customer
which letter shall include statements of authenticity, authority,
and liability as required by YouSendIt in its sole discretion. Customer
expressly and irrevocably agrees that YouSendIt may rely on such
a letter and on the apparent authority of the person requesting
access to the Services or to Customer's account. In no event will
YouSendIt be liable to Customer or any third party for YouSendIt's
reliance on such letter or such apparent authority.
8. Acceptable Use
8.1 Illegality/Adult Content
YouSendIt neither sanctions nor permits site content or the transmission
of data that contains illegal or obscene material or fosters or
promotes illegal activity, including but not limited to, gambling,
the offering for sale of illegal weapons, and the promotion or publication
of any material that may violate hate crimes legislation.
YouSendIt reserves the right to immediately suspend or terminate
any account or transmission that violates this policy, without prior
notice.
Further, should Customer violate this policy, YouSendIt will actively
assist and cooperate with law enforcement agencies and government
authorities in collecting and tendering information about Customer,
Customer's site, the illegal or obscene content, and those persons
that may have inappropriately accessed, acquired, or used the illegal
or obscene content.
8.2 Wrongful Conduct
Customer shall not commit or permit wrongful or damaging acts which
justify civil action including, but not limited to, posting of defamatory,
scandalous, or private information about a person without their
consent or intentionally inflicting emotional distress.
8.3 Access and Interference
Violations or attempts to violate YouSendIt systems or to interrupt
YouSendIt services are strictly prohibited, and may result in criminal
and civil liability. Examples of system violations include, without
limitation:
(a) Unauthorized access to or use of YouSendIt Services, including
any attempt to probe, scan or test the vulnerability of a system
or to breach security or authentication measures without express
authorization of YouSendIt; or (b) Interference with Service to
any customer or network including, without limitation, flooding,
or deliberate attempts to overload a system and broadcast attacks;
or (c) Use of any device, software, or routine to interfere or attempt
to interfere with the proper working of the Services; or (d) Any
action that imposes an unreasonable or disproportionately large
load on YouSendIt's infrastructure
Customer shall not decompile, disassemble, decrypt, extract, reverse
engineer or otherwise attempt to derive the source code of the "software
tools" (including the tools, methods, processes, and infrastructure)
underlying the Services or any other software on the YouSendIt Web
site.
8.4 Copyright or Trademark Infringement
YouSendIt Services may be used only for lawful purposes. Transmission,
distribution or storage of any material in violation of any applicable
law or regulation, including export control laws, is prohibited.
This includes, without limitation, material protected by patent,
copyright, trademark, service mark, trade secret or other intellectual
property rights. If you use another party's material, you must obtain
prior authorization. By using the Services, you represent and warrant
that you are the author and copyright owner and/or proper licensee
with respect to any hosted content and you further represent and
warrant that no content violates the trademark or rights of any
third party. YouSendIt reserves the right to suspend or terminate
a Customer's transmission(s) that, in YouSendIt's discretion, violates
these policies or violates any law or regulation.
8.5 Misuse of System Resources
Customer shall not misuse system resources including, but not limited
to, employing content which consume excessive CPU time or storage
space; utilizing excessive bandwidth; or resale of access to content
hosted on YouSendIt servers.
8.6 Other Activities
Whether lawful or unlawful, YouSendIt reserves the right to determine
what is harmful to its Customers, operations or reputation, including
any activities that restrict or inhibit any other user from using
and enjoying the Service or the Internet.
Please be aware YouSendIt reserves the right to cancel any account
or transmission they find in violation of any of the above policies.
If appropriate, YouSendIt will refer complaints to law enforcement
authorities, and in such case, YouSendIt will actively assist law
enforcement agencies with the investigation and prosecution of any
such activities, including surrendering Customer account and data
information.
Complaints about violators of our Policy should be sent via e-mail
to abuse@yousendit.com. Each complaint will be investigated and
may result to immediate cancellation of Services without prior notice.
9. No Warranty
You expressly understand and agree that: (a) your use of the Service
is at your sole risk. YouSendIt Services are provided on an "as
is" and "as available" basis. YouSendIt and its suppliers,
to the fullest extent permitted by law, disclaim all warranties,
including but not limited to warranties of title, fitness for a
particular purpose, merchantability and non-infringement of proprietary
or third party rights. YouSendIt and its suppliers make no warranties
about the accuracy, reliability, completeness, or timeliness of
our Services, software, or content; (b) YouSendIt makes no warranty
that (i) the Service will meet your requirements, (ii) the service
will be uninterrupted, timely, secure, or error-free, (iii) the
results that may be obtained from the use of the service will be
accurate or reliable, (iv) the quality of any products, services,
information, or other material purchased or obtained by you through
the Service will meet your expectations, and (v) any errors in the
software will be corrected; (d) any material downloaded or otherwise
obtained through the use of the Service is done at your own discretion
and risk and that you will be solely responsible for any damage
to your computer system or loss of data that results from the download
of any such material; (e) no advice or information, whether oral
or written, obtained by you from us or through or from the Service
shall create any warranty not expressly stated in these terms and
conditions.
10. Indemnity
You agree to defend, indemnify, and hold harmless YouSendIt, its
affiliates, officers, directors, employees and agents, from and
against any claims, actions or demands, including without limitation
reasonable legal fees, alleging or resulting from your use the Service,
or your breach of this Agreement or other YouSendIt policies, terms
and conditions.
11. Limitation of Liability
Your use of YouSendIt is at your own risk. If you are dissatisfied
with any aspect of our Service or with these terms & conditions,
or any other rules or policies, your sole remedy is to discontinue
use of the Service. You expressly understand and agree that YouSendIt
shall not be liable for any direct, indirect, incidental, special,
consequential exemplary damages, including but not limited to, damages
for loss of profits, goodwill, use, data or other intangible losses
(even if we have been advised of the possibility of such damages),
resulting from: (i) the use or the inability to use the Service;
(ii) the cost of procurement of substitute goods and services resulting
from any goods, data, information or services purchased or obtained
or messages received or transactions entered into through or from
the Service; (iii) unauthorised access to or alteration of your
transmissions or data; (iv) statements or conduct of any third party
on the service; or (v) any other matter relating to the Service.
12. Modifications to Agreements, Policies or to our Services
We reserve the right to change this Service Agreement at any time
without notice. We also reserve the right at any time to modify
or discontinue the Service, temporarily or permanently, with or
without notice to you. You agree that we shall not be liable to
you or any third party for any modification, suspension or discontinuance
of the Service. You acknowledge that we may establish general practices
and limits concerning use of the Service, including the maximum
disk space that will be allotted on YouSendIt’s servers on
your behalf, and the maximum number of times (and the maximum duration
for which) you may access the Service in a given period of time.
Further, you acknowledge that YouSendIt may change subscription
fees at any time without notice. Changes in subscription fees will
take effect on expiration of any existing Customer subscription.
13. Termination
13.1 Without limiting other remedies, YouSendIt may immediately
issue a warning, suspend (i.e., lock out access and operation of
Services for Customer) either temporarily or indefinitely, or terminate
Customer's account and refuse to provide Services to Customer if:
(a) YouSendIt believes that Customer have violated or acted inconsistently
with this Agreement, or any of our policies; or (b) Customer have
failed to pay fees or other payments due to YouSendIt; or (c) YouSendIt
is unable to verify or authenticate any information Customer provides
to YouSendIt; or (d) YouSendIt believes that Customer's actions
may cause legal liability for Customer, YouSendIt’s other
clients, or YouSendIt.
YouSendIt may also in its sole discretion and at any time discontinue
providing the Service, or any part thereof, with or without notice.
You agree that any termination of your access to the Service under
any provision of these terms and conditions may be effected without
prior notice, and acknowledge and agree that YouSendIt may immediately
deactivate, archive or delete your account and all related information
and data and/or any further access to such data or the Service.
Further, you agree that YouSendIt shall not be liable to you or
any third-party for any termination of your access to the Service.
Upon termination of this Agreement by either Customer or YouSendIt,
all of Customer rights under this Agreement, and YouSendIt's provision
of Services, will terminate immediately.
13.2 The Sections 6 ("Customer Data"), 9 ("No Warranty"),
10 ("Indemnity"), 11 ("Limitation Of Liability")
and this Section 13 will survive any termination of this Agreement.
14. Miscellaneous
These terms and conditions will be governed by and construed in
accordance with the laws of the State of California, excluding that
body of law governing conflict of laws. Any legal action or proceeding
relating to or arising out of these Terms or your use of the Web
site will be brought in a federal or state court in Santa Clara
County, California, and you submit to the venue and personal jurisdiction
of such court. If any provision of these Terms is held to be invalid
or unenforceable, such provision will be enforced to the greatest
extent possible and the remaining provisions will remain in full
force and effect. Headings are for reference purposes only and in
no way define, limit, construe, or describe the scope or extent
of such section. YouSendIt's failure to act with respect to a breach
by Customer or others does not waive YouSendIt’s right to
act with respect to subsequent or similar breaches. No action by
Customer arising under this Agreement may be brought at any time
more than twelve (12) months after the facts occurred upon which
the cause of action arose.
14.1 Relationship
Customer and YouSendIt are independent contractors, and no agency,
partnership, joint venture, employee-employer or franchiser-franchisee
relationship is intended or created by this Agreement.
14.2 Assignment
Customer may not assign any of its rights, or delegate any of its
duties, under this Agreement, and any attempted assignment will
be null and void.
14.4 Force Majeure
Operation of our Services may be interfered with by numerous factors
outside of our control and we shall not be liable to you for any
delay or failure in performance under this Agreement resulting directly
or indirectly from causes beyond YouSendIt’s control.
14.5 Interpretation
If any provision of this Agreement is held to be invalid or unenforceable,
such provision shall be struck, as narrowly as possible, and the
remaining provisions shall be enforced. Headings are for reference
purposes only and in no way define, limit, construe or describe
the scope or extent of such section.
14.6 YouSendIt Confidential Information
You represent and warrant to YouSendIt that (a) you are not a competitor
of YouSendIt, (b) you shall keep publicly unannounced information
and materials pertaining to YouSendIt, pre-release software, testing
or testing procedures strictly confidential and (c) you shall not
use any information gained from access to the YouSendIt Web site
or use of the YouSendIt Services to compete with YouSendIt in its
business.
14.7 Exceptions
Except for other agreements or terms appearing on the Web site,
this Agreement set forth the entire understanding and agreement
between us with respect to the subject matter hereof.
Additional Information
Any questions relating to our Legal Agreements and Policies may
be directed to legal@yousendit.com.
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